24/7 Help Page

24/7 Support Services

The Center offers emergency services 24 hours a day 7 days a week.

Our crisis and information line is the first step in learning more, getting support and accessing our services. All calls are confidential and there is never a charge for any of our services. Trained advocates answer your call and offer supportive listening and crisis counseling. They can help you get more information, figure out next steps, safety plan and refer you to the services that can best help you.

If you are in an abusive relationship, have experienced sexual assault, or are concerned about a loved one, you can call us anytime for help. Click Here to learn what to expect when you call us.

Emergency Shelter

Emergency shelter is a temporary, safe space that houses adults and their dependent family members who are fleeing an intimate partner violence situation or recovering from a sexual assault. The Center offers 24-hour emergency shelter as it is available. To connect with emergency shelter services, please call the crisis and information line to begin this process. A crisis team member will ask some questions over the phone to determine which of The Center’s programs and services would best help you as you begin your journey of safety and healing. Learn more about our emergency shelter by calling our crisis and information line or click here.

24/7 Hospital Advocacy

Our 24/7 hospital advocacy is available to anyone who receives a sexual assault forensic exam in our service area. If you go to any local hospital ER in our service region (Jefferson, Oldham, Bullitt, Shelby, Tremble, Henry, Spencer counties in Kentucky or Clark and Floyd counties in Indiana), our hospital advocates will be called to be a part of your care team. The advocate is there to accompany you during the exam (if you wish) and provides you with support and resources. Learn more about sexual assault forensic exams here.

Ride to Safety

Through a partnership with TARC free rides are available to anyone needing safe transportation to The Center. Board any TARC bus and tell the driver you need a ride to safety. The driver then will notify TARC headquarters and arrangements will be made to take you to one of our shelter locations. Visit https://www.ridetarc.org/ to find a bus stop close to you.

Walk-in Services

If you are in need of assistance you can come to our main campus at 927 S. 2nd Street to talk to a trained advocate. They can offer supportive listening and crisis counseling as well as help you get more information, figure out next steps, safety plan and refer you to the services that can best help you. Walk-in services are available Monday through Friday from 9 a.m to 5 p.m. After business hours please call our crisis and information line for assistance.